Store Policies

Accepted Methods of Payment. We accept Paypal, Visa, Mastercard, American Express and Discover. We also accept personal checks (with a 10-day hold for the check to clear).

Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time.

Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.

Damaged Shipments.  If a damaged shipment is recived, take a digital photo of item and contact us within 10 days, and repackage item in original packaging, and hold till further advisement of refund or replacement.

Manufacturers Defects. If a product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.

Return Merchandise Policy. Permission for any return merchandise must be secured from our return department. All returns are to be approved by BargainTiffanyLamps.com prior to the item being returned or it may not be received. Any return being made for reasons other than damages are subject to a 25% restock fee. Damaged orders are required to have a photo forwarded to us so we may evaluate the damage and file a claim.  A claim takes three to five days, during this time the customer is required to repack the item and wait further directions.  In the case of lamps, if a pick up order is issued it is the customer who must ensure a timely pickup, and any refused or replacement will take place once the item has been picked up and or returned.  All damages on lamps and other items must be made within 10 days of customer receipt.  All lamp returns and or damages must be handled as prescribed by BargainTiffanyLamps.  In most cases we require a emailed picture of any and all damage.  This helps us determine which method to use to resolve the issue.  In some cases we have the customer repack the item, and then it will be picked up and once returned to our warehouse, we then issues a new lamp or refund OUR CHOICE.  In some cases, just the damaged part will be replaced.  We normally ship once a week via FedEx Ground.  So your orders will be shipped in 1-5 days after your purchase.  We offer 10-day return and exchange. If the item is damaged or defective, please email us with picture and explanation.  We will issue partial refund, or accept return/full refund.  For buyers remorse, buyer pays for return shipping and refund will not include a 25% warehouse restocking fee.  Returned items must be in its original condition, no missing parts, with all original packing materials.  If item is damaged during return, buyer agrees that we do not need to send any refund and buyer will be responsible to file the claim with the shipper.  For all returns, please obtain Return Authorization # and return address from us.  You must email refund request to support@bargaintiffanylamps.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned. Returns sent without RA# and sent to wrong address will cause delay in processing, and at times were lost (in which case we can not assume any responsibility). Please be aware that opened and repacked boxes are weakened -- it is always good to reinforce the original packing for return purpose.

·  Original packaging.

·  Original invoice or receipt.

Once a return is authorized by our return department you should:

1. Return the item to the address given to you by our return department.
2. Write the Return Authorization Number clearly on the box or package.
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.

You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.